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How can I place an order?
Just click on the steps below to learn more about placing an order.
If you have placed an order in error we ask you to call our customer service on:
49 (0)5137-986 30 31* as soon as possible.
Alternatively, you can e-mail us at: firstname.lastname@example.org
*(See your providers’ rates for calls from landlines and mobile networks)
We will do our best to assist you any way we can.
Please note! It’s important that you contact us as soon as possible. We always strive for quick deliveries, but this does mean that we may not have much time to cancel your order.
We cannot make any changes (address, size, colour) once your order has been placed.BACK TO THE TOP
Items in our online shop have stock and are ready to send. Any sizes that are out of stock are marked as unavailable.
On rare occassions at peak selling periods (sales and Christmas) we may have some out of stock issues from customers ordering items at the same time.
When we are unable to ship an already ordered item, we will not charge your card or PayPal account with the price of the article.
We work hard to keep our stock levels as accurate as possible. Occasionally errors occur, although they are rare.
Our online collection is regularly replenished so it's worth checking back with us regularly.
Alternatively, if the product you are looking for is sold out, you may wish to check availability with your closest Tommy Hilfiger store through our Store Locator.BACK TO THE TOP