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Customer Service

We would love to assist you in the best way we can. Visit our help sections below or if you can't find what you are looking for, please feel free to contact us.

Call +49 (0)5137-986 30 31*

Mon - Fri 08.00 - 20.00

*(See your providers' rates for calls from landlines and mobile networks)
View Your Order

to view your order history

Track Your Order

Please enter your order number and postcode to view the status of your delivery

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Enjoy free delivery on all orders over 100 €

Free delivery on orders above 120 EUR. Free returns.
CUSTOMER SERVICE

Newsletters

Be always up to date about Tommy.com news with our newsletters

Newsletter

If you would like to sign up for our newsletter, please go to the top right of every page on tommy.com and look for the image below. Click on 'NEWSLETTER SIGN UP' where you can enter your e-mail address.

Newsletter

With our newsletter you will be the first to know about:

  • - New Arrivals
  • - Special pre-sale events
  • - Exclusive gift-with-purchase promotions

You will also receive a 10% discount code to use on a Tommy.com order.

We usually send out 1-3 emails per week.

Don't want to receive anymore marketing emails? Just use the unsubscribe link on the bottom of your last email newsletter. Please be aware this may take a couple of days to complete but please let us know if for some reason this doesn't work and we will do our best to resolve it.

When you unsubscribe from Tommy Hilfiger newsletters, you will still continue to receive service e-mails related to any orders you place or have placed on Tommy.com.