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Call +49 (0)5137-986 30 31*

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*(See your providers' rates for calls from landlines and mobile networks)

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Free delivery on orders above 120 EUR. Free returns.

This privacy policy (“Privacy Policy”) applies to data collected on this website (the “Website”) by Hilfiger Stores B.V. and Tommy Hilfiger Europe B.V. and/or any of their subsidiaries or affiliates (collectively, “Tommy Hilfiger”). In this Privacy Policy "we”, “our” and “us” refers to Tommy Hilfiger and "you" refers to the user of the Website.
The personal and non-personal data we receive by you visiting the Website is treated as confidential and we strictly observe the applicable national protection acts in that respect. Your use of the Website indicates your acceptance of the Website’s Privacy Policy, which may be amended from time to time.

1. Your Privacy

We may collect, process and use your personal information (“Personal Data”) to carry out our obligations arising from any contracts entered into between you and us, to provide you with information that you request from us, to send you the latest product and promotional information and, to send you our Newsletter. We do not collect Personal Data automatically unless you give us your prior consent. For instance by signing up for the Newsletter, we may ask you for your E-mail address or if you purchase an item from the online-shop, we may ask you for your name, postal address and E-mail address. The collected data will be kept confidential and secure from any potential abuse and therefore will only be used for the limited purposes stated above.

2. Third parties

Third parties may receive or collect information through our Website. In some countries, we also use third parties for solvency checks. Please check our payment section in our orders terms and conditions by clicking here for more details. These third parties are contractually bound with Tommy Hilfiger to use the Personal Data only according to this Privacy Policy. We are not in the business of selling personally identifiable information (“Personal Data”) about our customers for marketing purposes to third parties. We may, however, share non-personally identifiable information with certain third parties as described herein. There are other limited circumstances in which we share Personal Data, such as from time to time we may engage the services of third parties to help us analyze the use of our Website. These third parties are not authorized to send you any information about goods and services from other companies without your permission. We may share your Personal Data, among our subsidiaries, parent companies and affiliates, for purposes of marketing Tommy Hilfiger products and services, but only if you prior agreed thereto. Certain third parties manage the content of pages on the Website. These third parties share our commitment to the protection of your privacy. We may also release Personal Data in special cases in order to comply with any requests from law enforcement and government agencies, to enforce the terms of use of the Website and other agreements, and to protect customers and others. We may do so when we believe in good faith that disclosing this information is otherwise necessary or advisable, including, for instance, to identify, contact, or bring legal action against someone who may be causing injury to or interfering with the rights or property of our company, another user or anyone else that could be harmed by such activities. We may transfer Personal Data to an affiliate or third party as part of a transfer of business assets.

3. Log files

As with most websites, we automatically gather non-personally identifying information and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, data/time stamp, and clickstream data. We use this information, which does not identify users, to analyze trends, to administer the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected information to personally identifiable information.

4. Cookies on this site

Web Cookies are small pieces of data send by the website and they are stored by your browser on your computer's hard drive. On our website we use strictly necessary cookies, performance cookies, functionality cookies, advertising cookies, first party cookies, third party cookies, persistent cookies and session cookies.

Strictly necessary cookies are essential in order to enable you to move around the websites and use its features, such as accessing secure areas of the website.

Performance cookies collect anonymous information about how you use the websites and the pages that you have visited.

Functionality cookies remember your selection and choices to improve your experience in our websites.

Advertising cookies collect information about your browsing habits in order to make advertising relevant to you and your interests.

First party cookies allow us to understand who has visited which page(s), to determine how frequently particular pages are visited and to determine the most popular areas of the site and general in order to monitor the usage of the website.

Third party cookies are used for analyzing traffic sources and visitor behavior as well as for controlling access and site features across the Tommy.com websites.

Session cookies are used to store information about your page activities so you can easily pick up where you left off on the server's pages.

Persistent cookies are employed to store your preferences.

Strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, like shopping baskets or e-billing, cannot be provided.


Name Persistency* description source
dwanonymous_XXXXXX 180 anonymous customer tracking 1st party
dwcustomer_XXXX 0 Customer cookie 1st party
sid 0 Session object Cookie 1st party
dwsecuretoken_XXXXX 0 Session https 1st party
dwsourcecode_XXXXX 0 Source Code cookie 1st party
dwac_XXXXX 0 Analytics Cookie 1st party
dwpersonalization_XXXXX 0 AB-Testing 1st party
dwsid 0 Session object Cookie 1st party

*in days, “0” is valid for the duration of the session



Performance cookies

These cookies collect information about how you use a website, for instance which pages you go to most often, and if you get error messages from web pages. These cookies do not collect information that identifies you. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works.


Name Persistency* description source
__utma, __utmb, __utmz, utmccn, utmcmd, utmctr, utmcct 365 Urchin Traffic Monitor 3rd party
__utmc 0 Urchin Traffic Monitor 3rd party
wt_overlay 1 Webtrekk user tracking 3rd party
wt3_sample 1 Webtrekk user tracking 3rd party
wt3_eid 1 Webtrekk user tracking 3rd party
saveRequestV3 1 Webtrekk user tracking 3rd party
wteid_xxx 1825 Webtrekk user tracking 3rd party
wtsid_xxx 0 Webtrekk user tracking 3rd party

*in days, “0” is valid for the duration of the session



Functionality cookies

These cookies allow our website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, our website may be able to recognize in which area you are currently located by storing this information. The website can also recognize if the user has already signed up for our newsletter or if the user is seeing a certain page for the first time. The information these cookies collect is aggregated and therefore anonymous and they cannot track your browsing activity on other websites.


Name Persistency* description source
pSite 330 This cookie contains the country selected in the country selector as an abbreviation. 1st party
geoSite 0 This cookie contains the country the user is located as an abbreviation. Used by GeoIP. 1st party
isNewsletterSubscribed 3650 This cookie is used to determine whether an user is already registered in Newsletter. 1st party
NewsletterSubscribed 3650 Newsletter registration check 1st party
NewsletterCampaignPopupShown 5 Shows newsletter campaign popup 1st party
EmailOverlayCookie 100 This cookie is used to determine whether to show the email overlay or not. 1st party
ghSite 60 This cookie contains the country the user is located and the language as an abbreviation. Used by GeoIP. 1st party
userActive 30 Check if the user visited the page the first time. 1st party
styleGuidePosIndex 0 Styleguide cookie: position index 1st party
isFromGeoIp 365 This cookie is checked on the homepage to decide if welcome-layer is presented. 1st party
sSite 0 This cookie contains the activated country version of the shop as an abbrevation. Used by GeoIP 1st party
cSite/td> 0 This cookie contains the activated country version of the shop as an abbrevation. Used by GeoIP 1st party

*in days, “0” is valid for the duration of the session



Targeting cookies or advertising cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organization.


Name Persistency* description source
__atuvc 730 AddThis Tracking Cookie 3rd party
Uid 730 AddThis Tracking Cookie 3rd party
uid 365 Criteo 3rd party
evt 170 Criteo 3rd party
zdi 180 Criteo 3rd party
uic 180 Criteo 3rd party
udc 180 Criteo 3rd party
dis 180 Criteo 3rd party
udi 1 Criteo 3rd party
id 730 doubleclick 3rd party
uid 170 Teracent 3rd party
p573r 170 Teracent 3rd party
p572r 180 Teracent 3rd party
imp 180 Teracent 3rd party
NID 180 Google 3rd party
PREF 730 Google 3rd party

*in days, “0” is valid for the duration of the session



Most web browsers automatically accept cookies and allow some control of most cookies through the browser settings, though you do not have to. We do not control the use of cookies by third parties other that the agents who provide the web analytics service for our own site. If you wish to disable cookies then you can do so by re-adjusting your browser settings.

If you wish to withdraw your consent regarding the use of cookies, please contact us at .

Please note that by disabling cookies you may not be able to register with or use all features of our website. For more information on cookies and how to disable them please contact your helpdesk administrator or contact your web browsers support. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

5. How we protect personal information

The Website maintains appropriate administrative, technical and physical safeguards to protect the personal information you provide on this Website against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use and any other unlawful forms of processing.

6. Contact (right to access and correct personal data)

If you have any questions, comments or complaints about us or how we process your Personal Data, or in case you wish not to be contacted by us for direct marketing purposes anymore, please contact us at the address, phone number or email below. Also, upon request, we will provide you with a summary of any personally identifiable information collected and retained by us regarding you. You may modify, correct, or update your personal information or request to have your personal information removed from our database. We will only send copies of personal information to the email address on file for the visitor name associated with it. Our contact details are:

Hilfiger Stores B.V.
Stadhouderskade 6
1054 ES Amsterdam
The Netherlands
Telephone: +49 (0) 5137 986 3031

7. Amendments

We may amend this Privacy and Cookie Policy from time to time. Please check this Privacy and Cookie Policy regularly for the latest version of Tommy Hilfiger’s Privacy Policy.



© 2012 Hilfiger Stores B.V. All rights reserved.

NEED HELP? Contact Customer Service Fill the online form E-mail: Phone: +49 (0)5137-986 30 31* Lun. - Ven.
08.00 - 20.00
*(See your providers' rates for calls from landlines and mobile networks)